Make sure your router’s firmware is up-to-date (check with your ISP)Įnable or disable UPnP (Universal Plug and Play) on your router or system settings Restart the game client and check to see if your issue is resolved.Ĭheck with your Internet Service Provider (ISP) and see if they are experiencing any issues connecting to us, or if they have any temporary outages. You can reset your router by unplugging it and leaving it unplugged for about 10 minutes. Select Wifi/LAN (depending on what you use to connect) GTA Online requires the following ports to be open: PlayStation Network uses the following ports for communication with game servers: Sometimes this configuration change is caused by opening or forwarding other network ports. If you have a firewall or other network hardware, such as a router, you may need to access them to change your NAT type. NAT Type 3: Can only play games with open NAT typesĬheck your Firewall / Router for NAT Type restrictions Similar to Type 1, except connected to the Internet through a router NAT Type 2: Can play games with open or moderate NAT types. Usually the system is connected to the Internet without a router NAT Type 1: Can play games with any NAT type. Navigate to the Settings panel and choose NetworkĪfter the test is complete, your NAT Type will be on the bottom of the next screen
Note: If you are on a wireless connection, it may be a good idea to try using a wired, Ethernet connection and see if you are still having issues.Ĭheck your Network Address Translation (NAT) Type settingsĪ more open NAT Type will have fewer conflicts with other player systems and encounter less connectivity issues.
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You can check your connection speed at any online speed test, such as Good targets for minimum upload and download speeds are: If the GTA Online status currently says UP, the problem may be related to some connection types conflicting with other players, or other problems with your network setup.
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How can I improve my connection?Īnswer: Below are steps to clear your system cache, to check your connection speed meets the minimum requirements, information on how to verify your Network Address Translation (NAT) Types are set correctly, and steps to verify that the correct network ports are open and a common router settings check.īefore troubleshooting, make sure to check our GTA Online Server Status page ( ) to rule out an outage or scheduled maintenance as a cause of the issue. Some of the error messages I have seen include saving failed, session timed out or ended due to an unknown network error, the game unable to find a compatible session, or Rockstar game services are unavailable. Question: I am playing Grand Theft Auto Online on the PlayStation 4 and I am having problems staying connected to other players. GTA Online Connection Troubleshooting for PlayStation 4 After I test them I will comment here if this solved my issue. I realized my NAT type might be causing the issue.
I came across these troubleshooting tips from Rockstar’s support website I am going to try these steps to resolve my issue.
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